Director of Operations - WCCSS

Executives / VSM: Executives / VSM

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Executives / VSM: Executives / VSM
Full time 37.5 hours per week
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Walsall Manor Hospital
20/02/2018 23:59

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit has commenced and is due to be completed 2017, and plans to extend the neonatal unit are underway.

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts promises to work as part of a team, be supported to maintain high standards and appreciate every individual. We are committed to investing in our workforce by recruiting to Nursing, Midwifery, Allied Health Professional and HealthCare Science vacancies.


We have already made substantial progress following our CQC visit and this has been recognised by NHS Improvement. We are committed to delivering high quality care in our wards and services and as part of our improvement plans.


Divisional Director of Operations – Women’s, Children’s & Clinical Support Services

37.5 hours per week

This is an exciting opportunity to join the team within Women’s, Children’s Division at the Walsall Healthcare NHS Trust. We are looking for a senior leader to play a key role in operationally leading the Division, achieving the best possible clinical and holistic outcomes for the patients that we serve.

The Division consists of the following areas:

  1. Women’s services (Maternity, Gynaecology & Sexual Health)
  2. Paediatric and Neonatal Services
  3. Community services including School Nursing and Health Visiting
  4. Clinical Support Services including Pathology Services, Imaging services, Therapies & Dietetics, Orthotics
  5. Patient Transport Services
  6. Integrated Community Equipment Services
  7. Pharmacy

Our Clinical Services operate across three clinical Divisions and also across the Community, the successful applicant will have the political astuteness to work across the Trust, primary care, the Black Country Alliance and wider stakeholders to maximise the Operational effectiveness of the Division.

Applicants will be have significant operational management experience and be educated to Master’s Degree or working towards with extensive experience of leading and improving services at a senior level. We are on an improvement journey having recently been rated as requires improvement following CQC inspection and we are keen to recruit someone with the dedication and commitment to support us through this journey.

You will have significant experience as a senior leader supported by strong operational management, business and finance acumen and have the ability to work effectively with our clinical colleagues to ensure the safe and effective operations of the diverse Division. The successful applicant will have the ability to challenge positively, effectively and sensitively and you will need to have tenacity and energy to lead and deliver transformational change to ensure that our services deliver the highest quality outcomes for our patients.

We are looking for a highly motivated and suitably experienced applicant who has significant experience and exposure working in a senior role in a large division, care group or health group, currently. This post is ideal for someone with aspirations to progress to executive director level in the future. More fundamentally, this role brings with it the requirement to lead and develop patient care. If you feel that you can demonstrate this and have the drive, enthusiasm and resilience to fulfil this high profile role we would like to hear from you

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

For an informal discussion please contact Qadar Zada, Director of Operations or Mrs Louise Holland, Divisional Director on 01922 721172 ext 7650

If you have problems applying, contact

01922 721172 ext 7163